Royalty Relations

Thank you for visiting Enterprise's Royalty Relations webpage. You are a valued customer and our Royalty Relations team is dedicated to addressing your inquiries. This website is designed to assist you with questions related to your owner account with Enterprise Crude Oil LLC. Along with the owner information found within our site, you will also find a link to the third party "MineralAnswers.com" portal, where you can log in to view your payment information. We invite you to utilize the online system and trust that you will find this website to be a helpful resource.

Downloads and Quicklinks

Royalty Payments

Payment Schedules

Checks are issued on the 20th of each month. Depending on weekends and holidays, ACH/direct deposits should be reflected in your account by the 23rd day of the month.
Note: Payments are issued if the subject property has had oil sales to Enterprise in the previous month and the owner's account balance is $100.00 or more. Amounts under $100.00 will remain unpaid until the minimum of $100.00 has been reached.
Enterprise issues "minimum checks" in August of each year.
Upon the owner's request, Enterprise will change the minimum check amount on an individual account from $100.00 to $25.00
If your check is lost in the mail or misplaced, a replacement check can be requested 15 banking days after the original check was issued. The replacement check will be issued on the next available check run date.

Suspended Payments

In order to protect our owners, revenues related to royalty interests are subject to suspense when the following occurs:

Address information is not current
Title discrepancy is present
Pending an assignment of interest
Notification of legal proceedings
Incomplete transfer documentation
Requirement to satisfy title
Social Security or Tax ID number is not on file (may be released with non-refundable 24% back-up withholding)
Death of an owner

Changes to Your Account

Owners will need to provide information as follows:

Address Change
Written Request Only (will accept via Fax or Email); Change of Address Form
Fax to: 405-606-4534
Email to: OwnerAddress.BankChanges@eprod.com
Individual Name Change
Marriage Certificate, Divorce Decree, Court Order or other document effecting the name change
Ownership Change Due to Divorce
Recorded copy of Divorce Decree including Settlement Agreement
Trust/Partnerships Terminated
Dissolution of Trust or Partnership and, if applicable, recorded document into the beneficiary
Change in Trustee
Document reflecting the Successor Appointed Trustee
Transfer of Interest
A recorded copy of the conveyance document covering the wells, properties and/or county in which the interest is located
Merger / Change to Corporation / Company Name
A Certificate of Name Change / Certificate of Merger and Executed W9 Form
Appointment of Attorney-In-Fact
Documentation appointing the Attorney-In-Fact, such as Power of Attorney
Trusts
A copy of documents appointing trustee
Recorded copy of the conveyance of interest into or out of the trust/partnership recorded in the county in which the property is located
Death of an Interest Owner
If owner previously deeded his or her interest, a copy of the recorded conveyance will need to be furnished along with the address of the buyer. If there was no conveyance, then to transfer his or her interest to his or her rightful heir(s), we must first be furnished certain documents establishing proof of ownership. Please provide us with copies of the appropriate documents for our records. The list below is provided as a guideline and should not be considered legal advice; you should always consult your attorney. Enterprise may require that you provide further information and documentation.
- Testate - If Decendent Left a Will
  - If Will was probated in the state where the property was located:
    All states require the following:
    Death Certificate
    Last Will and Testament, Letters of Testamentary
    
    And
    
    Texas
    Order Admitting Will to Probate; Affidavit of Estate Closing
    
    Louisiana
    Judgment of Possession
    
    Kansas
    Final Entry of Judgment
    
    Oklahoma
    Final Decree of Distribution
  - If Will was probated but not in the state where the property was located:
    Enterprise requires copies of all the pertinent probate documents from the state in question and a copy of the death certificate and a completed Affidavit of Heirship.
    All documents should be recorded with the county clerk in the county where the property is located.
  - If Will was not probated:
    All states require the following:
    Death Certificate
    Last Will and Testament
    Affidavit of Death and Heirship Form
- Intestate - Decendent Did Not Leave a Will
  All states require the following:
  Death Certificate
  Affidavit of Death and Heirship Form

* Enterprise reserves the right to require probate and/or ancillary probate proceedings in the state where the property is located.

Account Access at EnergyLink [Available until August 31, 2024]

As a service to our customers, Enterprises allows Royalty Owners to have online access to their Owner Account through EnergyLink, at no cost to the customer.

Some of the EnergyLink services include:

Check information
Pay history

Enterprise encourages owners and operators to sign up for access to information regarding your account.

If you are already registered to EnergyLink, you should see your payment detail statements automatically under your login. Historical data is available from March 2020 to present. If you do not see it in your EnergyLink account, please contact the EnergyLink Support team.

If you have never used EnergyLink, follow these steps to register:

Go to EnergyLink.com
Click New to EnergyLink? Sign Up Here
Select Operator's Region - United States
Select Document Type - Revenue
Select Operator - Enterprise Crude Oil LLC

Kindly note that you will need your owner number and recent payment information to complete registration.

Account Access at MineralAnswers

As a service to our customers, Enterprise allows Royalty Owners to have online access to their Owner Account through MineralAnswers.com, at no cost to the customer.

Services include:

Check detail information
Pay History

Enterprise encourages owners and operators to sign up for access to information regarding your account.

You will receive an email notification when new check detail statements are available online for you to review.

If you are already registered to MineralAnswers.com, you can simply add your Enterprise check details from your statement page. Historical data is available from January 1, 2021 to present. If you do not see it in your MineralAsnwers.com account, please contact the MineralAnswers.com Support team by using the chat widget on their site or emailing them at support@mineralanswers.com.

If you have never used MineralAnswers.com, follow these steps to register:

Go to: https://www.mineralanswers.com/owner-portal/enterprise-crude

Enter your name / entity name in the First and Last fields

Select Document Type - Royalty (Revenue) Check

Kindly note that you will need your owner number and recent payment information to complete registration.

If you have any questions regarding registration or your MineralAnswers.com account, please contact the MineralAsnwers.com Support team by using the chat widget on their site or emailing them at support@mineralanswers.com.

Frequently Asked Questions

Checks and Direct Deposit

Q: When are checks issued?
A: Checks are issued on the 20th of each month. Depending on weekends and holidays, ACH/direct deposits should be reflected in your account by the 23rd day of the month provided there were production sales and the amount is $100.00 or more. Minimum checks are issued in August.
Q: How often are checks sent?
A: Payments are issued if the subject property has had production sales to Enterprise in the previous month and the owner's account balance is $100.00 or more. Amounts under $100.00 will remain unpaid until the minimum of $100.00 has been reached. Minimum checks are issued in August.
Q: What is a non-negotiable check?
A: Receiving a non-negotiable check indicates that you have signed up for direct deposit with Enterprise. Your funds will be deposited into your account and the non-negotiable check is being sent as your check detail.
Q: Do you have direct deposit?
A: Yes, please complete the Direct Deposit ACH form and mail it to Enterprise.
Q: When will my payment via direct deposit be sent to my bank account?
A: Depending on weekends and holidays, ACH/direct deposits should be reflected in your account by the 23rd day of the month.
Q: Why didn't I receive a check or direct deposit payment?
A: Payments are issued if the subject property has had production sales to Enterprise in the previous month and the owner's account balance is $100.00 or more. Amounts under $100.00 will remain unpaid until the minimum of $100.00 has been reached. Upon written request, Enterprise will change the minimum payment amount on an individual account from $100.00 to $25.00.
Q: What do I do with a check that is stale dated (issued over 120 days ago)?
A: Return the check to Enterprise and it will be re-issued. Please review your records to make sure the check has not already been re-issued.
Q: My check was lost or destroyed; what do I do?
A: A replacement check can be requested 10 banking days after the original check was issued. Notify us at (888)-547-0877 or by email at RoyaltyRelationsOKC@Eprod.com if this occurs. A representative will confirm that the check is outstanding and if so, issue a stop-payment on the funds. The replacement check will be issued on the next available check run date.
Q: After I send in my documents for a transfer, when will I get paid?
A: If we have your social security number/taxpayer identification number and everything else we need to place you in a pay status, your funds (assuming you have $100 in your account) will go out on our next regularly scheduled check run on the 20^th.
Q: Why did my sister/brother/etc. receive a different amount on their check than I did?
A: This can occur because ownership between family members is not always equal, or because one party has not provided us with a social security number/taxpayer identification number and was paid at different times for the same production where the check detail should be compared by sale dates and not just by the check amount, or because some family members may own interest in other properties in addition to those commonly owned.

Interest and Calculating Payments

Q: What is my decimal interest?
A: You can find your decimal interest on your Division/Transfer Order and on your check detail.
Q: How was my decimal interest calculated?
A: Your share from a well is calculated based on the mineral acres you own in the spacing unit divided by the acres in the spacing unit multiplied by the base royalty you are subject to. For example, if you own 10 acres in a 640 acre spacing unit and your lease provides for a 3/16 base royalty, your interest is a .00292968 decimal interest. (10/640 x 3/16)
Q: Why does my monthly payment vary?
A: Many factors contribute to your payment, including: market conditions, fluctuating commodity prices, production volumes, seasonal conditions, and well downtime.
Q: What is the value of my interest?
A: Enterprise cannot provide you with a value for your interest. Enterprise is not able to accurately predict how many barrels of oil will be produced over a period of time. Please contact a certified petroleum engineer, a royalty management company, or broker to obtain the valuation.
Q: Can I sell my interest?
A: Yes, unless your ownership is subject to restrictions. After you have found a buyer they should provide this office with a recorded copy of the conveyance.
Q: Does my Division/Transfer Order need to be notarized?
A: While that is acceptable, witnesses by two parties is requested.
Q: Do I need to send my Transfer Order to the other owners listed on the Transfer Order to sign? Are we all supposed to sign the same copy?
A: Each party was sent the Transfer Order for signature in counterpart; you do not have to sign on the same copy.

Tax Forms

Q: When should I expect my 1099?
A: We will mail your 1099 information each year by January 31st. If you do not receive your 1099 by February 16th or if the information on the 1099 is incorrect, please call the 1099 hotline at (405)-606-5426.
Q: Can I get a copy of my previous 1099?
A: Yes, please contact us at RoyaltyRelationsOKC@Eprod.com. For faster service, please provide your owner number when contacting us.

Account Information and Changes

Q: Who is the operator on my lease(s)?
A: The name of the operator is listed on your check detail.
Q: What is Enterprise's role in my property?
A: Enterprise does not own or operate wells and is merely the oil purchaser, who is making direct payment to the owners for the operator. Occasionally, Enterprise will handle the gas redistribution to the owners for the operator.
Q: How do I change my address?
A: A change of address must be in writing (use our Change of Address form); you may fax it to 405-606-4534 or email it to OwnerAddress.BankChanges@eprod.com. It may be mailed to:

Enterprise Crude Oil LLC
Attn: Royalty Relations
210 Park Avenue, Suite 1500
Oklahoma City, OK 73102
Q: How do I change my name?
A: Provide Enterprise with a copy of Marriage Certificate, Divorce Decree, Court Order or other document effecting the name change.
Q: How do I change my banking information?
A: Please complete a new Direct Deposit ACH form and mail it to Enterprise Crude Oil LLC.
Q: What is my owner number?
A: Your owner number is listed on your Division/Transfer Order and on the upper left corner of your check detail.
Q: What is the legal description for my property?
A: You can find the property description on your Division/Transfer Order or on a letter of notification from Enterprise stating that you will begin receiving payment from us in lieu of the former payor.
Q: My spouse/mother/father/etc. has passed away; what do I need to do?
A: Please see the Death of an Interest Owner section under the Changes to Your Account tab on this page.
Q: I have sold my interest; what do I need to do?
A: Provide Enterprise with a recorded copy of the conveyance document covering the wells, properties and/or county in which the interest is located.
Q: How do I get payments changed over to my trust?
A: Provide Enterprise with recorded copies of the conveyances of interest into the trust which have been recorded in the county in which the property is located.
Q: How do I add another person to my account?
A: You must file a deed, assignment, or other instrument conveying title in the interest to you and the other party in the real property records of the county or parish in which the interest is located. You must then provide us with a copy of the instrument to add the other party to your account. In the event this transaction is not completed and the instrument has not been signed and recorded, you must advise us in writing if you want your payments suspended until the transaction is completed and you have provided us with a copy of the instrument.

Other

Q: How is abandoned property reported?
A: Each state has unclaimed property laws that require the reporting of funds held for its residents. Once abandoned property has reached the state's required dormancy period, it is paid to the state of the owner's last known address. If the address is unknown, the funds are turned over to the state of incorporation or charter of the reporting company. Enterprise Crude Oil LLC is chartered in the state of Texas.
Q: Where can I research unclaimed funds?
A: Each state makes an effort to locate rightful owners of production revenues through a single organization, holding the funds until the owner is found. To locate and collect unclaimed funds, please visit the unclaimed property website for any known address state or the National Association of Unclaimed Property Administrators (NAUPA). The NAUPA website is located at www.unclaimed.org.
Q: If I filed a claim with the Texas Comptroller of Public Accounts (or any state) do I need to send you the same documents I sent them?
A: Yes, the state will not send it to us.

Please note that your questions and concerns can be handled more efficiently if you provide us with the Enterprise Owner Number(s), Enterprise Lease/Property Number(s), Social Security or Tax I.D. Numbers, and/or Operator Name when you contact us with account inquiries. Please note our operating hours are 7:30 a.m. to 5:00 p.m. Monday – Thursday and 7:30 a.m. to 12:30 p.m. Friday Central Standard Time.